Shipping policy
Shipping Policy
Order Processing Times
Most orders are processed immediately after purchase.
Orders placed before 4:00 PM (EST) are generally shipped the same day.
Orders placed after 4:00 PM will be shipped on the next business day.
Orders placed during weekends and holidays are processed on the next business day.
Shipping Methods & Delivery
All orders are shipped using economy shipping, unless another method is selected during checkout.
Delivery times vary based on location and carrier. Once shipped, your package may take several business days to arrive depending on the selected service.
After your order is handed over to the carrier, shipping timelines and potential delays are outside of our control.
Order Changes & Cancellations
Because most orders are processed immediately, we cannot guarantee changes or cancellations.
If you need to cancel your order, please call us immediately at 305-639-9590.
If the order has already been processed, you will need to wait for the package to arrive and then submit a return request in accordance with our Return & Refund Policy.
Shipping Errors or Damaged Items
If your order arrives damaged, incorrect, or missing items, please contact us immediately.
We will review your case and provide a replacement or refund, as appropriate.
Incorrect Address Information
Please verify your address before submitting your order.
We are not responsible for delays or lost packages due to incorrect or incomplete shipping information provided at checkout.